Terms of Use and community standards.

Halo is provided by Vipp LLC (“Halo”, “we”, “us”). By downloading or using the Halo app, you agree to these terms. If you don’t agree, please don’t use Halo.

You must be at least 18 years old to use Halo. By using Halo, you confirm that you are 18 or older and able to agree to these terms. We suspend from Together and Circle anyone we believe is under 18. You may not use Halo if we have previously removed you from it.

Halo is a peer-support and self-reflection app. It is not medical care, therapy, treatment or an emergency service, and using it does not create a doctor–patient, therapist–client or other professional relationship. Members of the community are not professionals; what they share is their own experience.

Stopping alcohol or sedatives suddenly can be dangerous if you are physically dependent. Speak with a healthcare professional before you do, and about any medical or mental health question.

If you are in crisis or in danger, call your local emergency number. In the US, call or text 988 for the Suicide & Crisis Lifeline, or call the SAMHSA National Helpline at 1-800-662-4357. Halo’s community and moderators cannot respond to emergencies.

Halo’s daily guidance, including its astrology, is symbolic and interpretive and is meant for reflection. It is worked out on your iPhone, it is not generated by AI, and it never predicts your health, your recovery or any other outcome. Don’t rely on it for medical, financial, legal or other important decisions.

Much of Halo works without an account. To use Together, Circle and Discover, you sign in with Apple. Keep your iPhone and Apple Account secure; you are responsible for what happens through your account. One account per person, and don’t impersonate anyone.

You can delete your account at any time in the app: You › your Halo account › Delete account. What happens to your information is described in the Privacy Policy.

Halo has zero tolerance for objectionable content and abusive users. You agree not to post, share or do any of the following in Halo:

• harass, bully, intimidate, shame or threaten anyone;
• hate speech or slurs, or attacks on people for who they are;
• sexual content, sexual solicitation, or any content that sexualizes minors;
• buy, sell, source or arrange drugs, alcohol or other illegal goods, or pressure anyone to drink or use;
• encourage self-harm or suicide;
• post links, phone numbers, email addresses or other contact details;
• share another person’s private information, or share outside a Circle what people shared inside it;
• post photos of other people without their permission, or record anyone else’s voice in a voice introduction;
• say anything in a voice introduction that identifies you or another person, such as a full name, address or workplace;
• present medical advice as fact, or promote dangerous ways to stop drinking or using;
• spam, advertise, scam, or impersonate anyone, including Halo staff;
• post anything illegal, or anything that infringes someone else’s rights;
• get around blocks, filters, posting pauses, suspensions or other safety measures.

These standards apply everywhere in Halo, including Discover introductions, requests and messages. Report anything that breaks them, and block anyone you don’t want to interact with. Every post, reply, introduction, message and person can be reported, and anyone can be blocked.

Halo is moderated by people. Posting, replying and private messages are open at any time. Moderators aren’t always online, so posting is not reviewed before it appears, and we don’t promise that a moderator will review a report at any particular time. A moderator can pause posting during an incident.

Reports go to a human moderator queue, and a report that someone is unsafe is marked urgent. A reported Circle photo is hidden from other members until a moderator reviews it. A reported Discover voice introduction is hidden from everyone else until a moderator reviews it, and moderators may listen to it. Automated filtering screens posts, replies, private messages, photo descriptions and names for slurs, threats, sexual solicitation, drug sourcing, links and contact details. It is a first line of defense only and doesn’t catch everything. Circles are invitation-only, and Halo confirms who joins.

When we find objectionable content, we remove it, and we suspend the people who post it. We may, at our discretion and without notice, remove or restrict any content; pause posting; and warn, suspend or permanently remove any account that breaks these terms or that we reasonably believe puts others at risk. We are not obliged to monitor everything, and we are not responsible for what members post, but we act on what we find and what you report.

You keep ownership of what you post: your words, reactions, photos and voice introductions. So that Halo can work, you give Vipp LLC a non-exclusive, worldwide, royalty-free license to host, store, copy, process (for example, re-encode photos and remove their metadata), display and transmit your content within Halo to the people you shared it with, and to moderate it. This license is limited to operating and providing Halo. We don’t use your content for advertising, and we don’t sell it.

The license ends when your content is deleted, including when you delete your account, except for the limited safety records described in the Privacy Policy.

You are responsible for what you share, including anything you share outside Halo, such as a milestone keepsake. You confirm you have the right to share it, and that it follows these terms and the law.

Halo’s app, design, guidance and other content belong to Vipp LLC and its licensors. We give you a personal, non-transferable license to use the app on Apple devices you own or control, as permitted by the App Store Terms. Don’t copy, modify, reverse engineer, scrape, overload or interfere with Halo, or access it by automated means.

Halo will change over time. Features may be added, changed, paused or withdrawn, and community features may be unavailable at times, including while posting is paused. We may update these terms; when we do, we will update the effective date, and for significant changes we will give notice before they take effect. If you keep using Halo after a change takes effect, the updated terms apply.

You can stop using Halo and delete your account at any time. We may suspend or end your access if you break these terms, if the law requires it, or to protect members. Sections 3, 4, 8 (for retained safety records), 9, 12, 13 and 14 continue to apply after your use ends.

To the extent the law allows, Halo is provided “as is” and “as available”, without warranties of any kind, including any warranty that Halo will be uninterrupted, error-free or suited to a particular purpose. What members share reflects their own views and experience, not Halo’s, and we don’t guarantee its accuracy. Halo does not guarantee any outcome, including sobriety.

To the extent the law allows, Vipp LLC is not liable for indirect, incidental, special, consequential or punitive damages, or for loss of data, arising from your use of Halo or from other members’ conduct. Nothing in these terms limits liability that cannot be limited by law, or takes away rights you have as a consumer that cannot be waived.

These terms are governed by the laws of the Commonwealth of Virginia, United States, without regard to its conflict-of-laws rules. Disputes will be resolved in the courts located in the Commonwealth of Virginia, United States, unless the law where you live gives you the right to bring a claim in your local courts. Before bringing a claim, please contact us so we can try to resolve it informally.

These terms are between you and Vipp LLC, not Apple. Vipp LLC, not Apple, is responsible for Halo, its content, its maintenance and support, and for any claims about it, including product liability, legal or regulatory compliance, consumer protection and intellectual property claims. If Halo fails to meet an applicable warranty, you may notify Apple, and Apple may refund any purchase price; to the extent the law allows, Apple has no other warranty obligation. You confirm you are not in a country subject to a US Government embargo and are not on any US Government list of prohibited or restricted parties. Apple and its subsidiaries are third-party beneficiaries of these terms and may enforce them against you.

Operator

Vipp LLC

Questions and notices

clee@anchorpillar.com

Help

Halo app support